TEMPO.CO, Jakarta - A total of 10 airlines serving Umrah flights have relocated to Terminal 2F at Soekarno-Hatta International Airport. These airlines, which cater to group Umrah flights—including Loong Air, Hainan Airlines, Saudi Arabian Airlines, Scoot, Turkish Airlines, Qatar Airways, Egypt Air, Oman Air, Emirates, and Etihad Airways—are now centralized at the Special Hajj and Umrah Terminal 2F.
General Manager of Soekarno-Hatta International Airport, Heru Karyadi, stated on Monday, July 13, 2026, that "the entire process of transferring Umrah group departure services to the Special Hajj and Umrah Terminal 2F has run smoothly."
He mentioned that the successful transition resulted from collaboration among regulators, airlines, ground handling, Umrah Travel Organizers (PPIU), and all stakeholders at Soekarno-Hatta International Airport.
State-owned airport operator PT Angkasa Pura Indonesia or InJourney Airports, the branch office of Soekarno-Hatta International Airport, has completed the transfer of Umrah group departure services to the Special Hajj and Umrah Terminal 2F. The implementation was conducted gradually from July 1 to 10, 2026.
During the implementation period from July 1-10, 2026, Soekarno-Hatta International Airport recorded 118 flights, consisting of 59 departures and 59 arrivals, with a total of 40,642 passengers. Heru stated, "During the implementation period, Umrah flight traffic was still mainly dominated by Saudi Arabian Airlines."
Out of this total, 20,335 were Umrah pilgrims, accounting for approximately 50.03 percent of the passengers served. Heru said, 'The smoothness of operations during the transition period indicates that the service transfer can proceed well without disrupting services to the pilgrims.'
This service transfer followed the Circular Letter of the Director General of Civil Aviation Number SE DJPU 12 of 2026 and the Circular Letter of the Director General of Hajj and Umrah Organizers Number SE-153/BN/2026.
On July 10, 2026, which marked the completion of the third phase of the service transfer, Soekarno-Hatta International Airport served 39 flights, comprising 20 departures and 19 arrivals, with a total of 11,285 passengers, including 2,685 Umrah pilgrims.
Heru stated that Soekarno-Hatta International Airport is committed to improving service quality through strengthening operational coordination, providing facilities, and innovating services to create a better travel experience for all Umrah pilgrims.
The 27,418-square-meter terminal features facilities designed for the convenience of Umrah pilgrims and accompanying family members, including a waiting room with a capacity of up to 3,000 people and a mosque covering 3,136 square meters, capable of accommodating around 1,000 worshippers.
A total of 20 check-in counters have also been prepared for Umrah pilgrims, allowing for a separate check-in and baggage drop process from regular passengers, ensuring a faster departure process.
Read: What to Know About Garuda Indonesia's New Baggage Policy
Click here to get the latest news updates from Tempo on Google News
Indonesia Proposes Higher 2027 Hajj Cost at Rp107.3 Million per Pilgrim
5 hari lalu
The Indonesian Ministry of Hajj and Umrah has proposed an increase in the cost of organizing the hajj pilgrimage for 2027.
Indonesia Signals Possible Hajj Cost Increase for 2027
8 hari lalu
Indonesia's Minister of Hajj and Umrah has hinted at a potential increase in the cost of organizing the pilgrimage for hajj in 2027.
Indonesia Seeks Compensation for Umrah Pilgrim Bus Fire in Medina
28 Maret 2026
The fire occurred on Thursday, March 26, while the bus was traveling 50 kilometers outside Medina. All 24 Indonesian pilgrims were safely evacuated.
Indonesia's Hajj Quota Corruption Costs Rp622bn in State Losses
13 Maret 2026
The Corruption Eradication Commission (KPK) revealed the total state financial loss in the alleged hajj quota corruption case amounting to Rp622 billion.
14,115 Indonesian Umrah Pilgrims Face Return Delays Amid Middle East Conflict
11 Maret 2026
Minister Hajj and Umrah Mochamad Irfan Yusuf remind umrah travel organizers who continue to send pilgrims to provide guarantees.
Indonesia Maintains 2026 Hajj Timeline Amid Middle East Tensions
11 Maret 2026
The Indonesian Ministry of Hajj and Umrah (Kemenhaj) has confirmed that preparations for the 2026 hajj are about 95 percent complete.
Indonesia Repatriates 17,447 Umrah Pilgrims Amid US-Iran Conflict
9 Maret 2026
341 umrah pilgrims from several travel organizers are still awaiting the repatriation schedule.
10,060 Indonesian Umrah Pilgrims Return Home Amid Middle East Conflict
5 Maret 2026
A total of 10,060 Umrah pilgrims returned between February 28 and March 3, 2026.
How the Middle East Conflict Affects Indonesia's Umrah Pilgrim Funds
4 Maret 2026
Geopolitical tension involving Iran, Israel, and the United States in the Middle East is causing a dilemma for umrah travel organizers in Yogyakarta.
Indonesian Organizers Seek Mitigation Over Potential Umrah Delay
2 Maret 2026
The Umrah operator said any official postponement must include a clear mitigation plan to prevent wider financial losses.
