
TEMPO.CO, Jakarta - Online shopping has become a preferred choice due to its convenience. However, with the vast number of online stores available, caution is essential to avoid scams or receiving products that do not match expectations. The following tips can help in selecting a reliable online store before making a purchase.
1. Check the Store's Reputation
Before making a purchase, researching the reputation of an online store is advisable. Many platforms provide ratings and customer reviews, which indicate a seller’s reliability. Stores with high ratings and positive feedback are generally more trustworthy. If a seller has many negative reviews, reconsider the purchase.
2. Be Cautious of Stores Requesting Excessive Personal Information
While providing a shipping address, phone number, and email is standard for transactions, requests for banking details, social security numbers, or driver’s license information should raise concerns. Some stores may ask for optional customer preference details, but these should always be voluntary. Exercise discretion when sharing personal data.
3. Avoid Stores Offering Unrealistically Low Prices
Extremely low prices compared to market rates can be a red flag, often signaling counterfeit goods or unauthorized sellers. Fraudulent transactions are common with unreasonably cheap items. Comparing prices across multiple stores helps determine whether an offer is legitimate.
4. Verify Product Descriptions
A product’s description should match its actual specifications. Relying solely on images can be misleading. If details seem insufficient, contact the seller for clarification. Reputable stores are likely to provide accurate descriptions that align with product quality.
5. Review Store Policies and Terms
Most online marketplaces require sellers to follow policies covering warranties, return policies, and product authenticity guarantees. Reviewing these terms beforehand helps avoid misunderstandings. Clear refund and warranty policies enhance purchasing confidence.
By following these steps, online shoppers can make safer, more informed purchasing decisions.
Wilda Hasanah and Bangkit Adhi Wiguna contributed to this article.
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