August 20, 2025 | 04:56 pm
TEMPO.CO, Jakarta - The Financial Services Authority (OJK) is preparing regulations to manage inactive or dormant bank accounts. According to the Executive Head of Banking Supervision at OJK, Dian Ediana Rae, the measure is taken to ensure legal certainty for customers and the banking industry.
"To ensure the implementation of customer protection principles and provide legal certainty for customers and banks, OJK will soon rearrange the management of bank accounts, especially those related to dormant accounts," Dian Ediana stated in a written statement on Wednesday, August 20, 2025.
The freezing of dormant accounts has recently sparked controversy, after the Financial Transaction Reports and Analysis Centre (PPATK) discovered many inactive accounts being misused for various criminal activities.
Dian urged the public to remain calm in response to information about dormant account handling, adding that OJK guarantees that the funds people deposited in banks will remain secure.
According to Dian Ediana, banks already have regulated and supervised procedures for handling inactive accounts. These procedures are conducted by maintaining the security of customer data and accounts, as well as financial system integrity.
"The implementation of customer account security procedures also falls under OJK's regulation and supervision," she said.
OJK is also committed to monitoring the banks' follow-up actions to restore access to customers' bank accounts. The agency also continues to coordinate with all stakeholders involved in handling dormant accounts.
PPATK has been blocking bank accounts since May 15, 2025. The Head of PPATK, Ivan Yustiavandana, said that his institution has completed the analysis of all dormant accounts, so customers now only need to wait for reactivation from the bank.
Ivan said PPATK continues to coordinate with other stakeholders, including OJK, regarding dormant account management.
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